Refund Policy

You want to return your item? No need. Why you ask? Well returns run counter to our beliefs on sustainability; every return has a carbon footprint! 

Not to worry though, you can contact us for a full refund! Just tell us what went wrong, send us a picture  and we will send you your money back. The refund is available within 30 days of receiving the product.

Then if possible please donate your bag to a local charity or recycle it. 

Send us an email - auxlashlondon@outlook.com